Studio Policies
& Lesson Rates
Rates
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$90 for a 1-hr lesson
payable via Venmo (@asa-ambrose) or Zelle (210)-454-0642
Schedule HERE
Bulk Discount: $80/lesson for 3 or more 1-hr lessons in the same month. These lessons must be scheduled and paid before the month that they occur.
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If a student schedules and pays for 3 or more 1-hr lessons in a month, they are eligible for a $10 discount per lesson, bringing the fee to $80/1-hr lesson.
These lessons must be scheduled and paid before the first of the month to be eligible for the discount. Additional lessons added after the first of the month are the standard rate.
Only applicable to 1-hr lessons.
WHY These policies?
You might wonder why I have studio policies and why agreeing to them is necessary to book and attend lessons. These policies are in place to ensure a clear and mutually respectful arrangement between us, outlining what we can both expect before we begin working together. Many businesses, from doctors to music teachers and schools, have similar guidelines to help them operate fairly and sustainably.
The attendance policy is necessary because lesson time is reserved specifically for a student and can't be resold like a physical product if missed. When a student books a lesson, that time slot becomes unavailable to others. Given the limited availability, and because I may have declined other students to hold your spot, that reserved time becomes your commitment.
To maintain a consistent and sustainable studio environment, the outlined policies are a standard requirement for all students.
Attendance Policies
Scheduling
Lessons can be scheduled through Calendly.
For lessons that occur in the coming month, payment must be presented at the beginning of the month
To reserve a lesson time that occurs within the same month, you met pay the full lesson within 48 hours of booking
To reserve a lesson that occurs within 48 hours, you must pay at the time of booking
Cancellations
Initial Cancellation Window: Clients may cancel a lesson within 48 hours of the initial booking. There will be no charge for the canceled appointment.
he exception is to bookings made for a lesson that will occur within 48 hours. These are not able to be canceled or refunded.
Confirmed Bookings/Late Cancellations: Once the 48-hour payment window has elapsed or the appointment has been confirmed and paid for, the lesson fee becomes non-refundable and cannot be canceled with exception to instructor absence.
Refunds
Refunds are not provided for client time conflicts or absence. Refunds are only available should the instructor miss the scheduled appointment.
Rescheduling (Make-Up Lessons)
Students may reschedule a lesson due to absence with at least 48 hours’ notice. Lessons outside this period are non-refundable and considered forfeit.
One (1) reschedule request is available to the client in a 30-day period. Any additional lessons that a student misses will be their payment responsibility and considered forfeit by the client.
Rescheduled lessons must occur within 5 days of the original appointment, subject to instructor availability.
A lesson that has already been rescheduled is not eligible to be made-up
Rescheduling is at the instructor's discretion and availability.
Lessons that cannot be rescheduled due to the client's restraints are considered
forfeited, and no refund will be issued.
Lesson Attendance and Punctuality
Timely Arrival: Students are expected to arrive on time for their scheduled lessons to ensure the full lesson duration.
Late Arrivals: Students anticipating lateness must notify the instructor promptly. If no notification is received within 10 minutes of the scheduled start time, the lesson will be considered a no-show, and the lesson will be considered complete
Time lost due to student lateness will not be made up.
Instructor Cancellations and Availability
If the instructor cancels a pre-paid lesson and rescheduling is not possible, the lesson fee will be credited towards a future lesson or is eligible for a refund upon request.
Instructor Punctuality: The instructor will begin all lessons on time. if the instructor is late, the full lesson duration will be provided.
Student Policies
*Client is defined as student AND parent, guardian, or other associated party
Borrowed Materials: Students are responsible for borrowed materials.
Borrowed original sheet music must be returned within a reasonable timeframe (typically one week).
If lost or damaged, the student/guardian is liable for replacement.
Payment
Lesson fees must be paid in advance on the due date specified above.
The lesson may be canceled upon instructor discretion should the lesson fee be unpaid
The attendance policy model ensures that all lessons are paid in advance, however in the unlikely event that payment is late: Late payments will incur a $5 charge per day past the first lesson date
Additional measures may be taken to collect delinquent payments.
Professionalism
Clients will maintain a professional demeanor in interactions with the instructor.
Dangerous Behavior: In case of harassment or violent/pre-violent behavior, the lesson may end early, and lessons will resume at the instructor’s discretion. The lesson charge will not adjust for this.
Standing: Students will stand for most of their voice lessons when singing to optimize their technical outcome.
Attentiveness: The instructor expects students to listen attentively while he provides feedback, rather than speaking or singing over him.
Recording
The client acknowledges that the instructor reserves the right to record and privately archive the lesson for lesson review and feedback purposes.
Home Studio Rules
Should this lesson take place at the instructor’s residence, please respect his home, property, and belongings.
Damage to studio and/or residence: If damage occur to the instructor’s studio, residence, belonging, or teaching tools due to client misconduct, the client may be held liable.
Parking garage: Parking gate access may be given to students and additional parties. You are responsible for parking and vehicle safety. Visitors park in unmarked spots on floors 5 and 6. Note that available parking doesn’t include the ramp to floor 5.
The instructor and his studio hold no liability for vehicle damage or towing due to inappropriate parking
Pet Policy: Student acknowledges that there is a dog at the instructors residence. Please be cognizant of any allergies or sensitivities to dogs you may have. The student is responsible for their appropriate interactions with the dog to ensure both parties’ wellbeing.
In short, please be respectful of my dog. She is friendly and well-trained, but with animals, as with all living things, please approach them with the respect and gentleness to promote harmony.
The instructor and his pet assume no liability for injuries incurred due to client aggression, escalation, or disrespect of boundaries.
Instructor Policies
Consent
Consent is valued in this studio. Certain aspects of voice training use hands-on approaches, the instructor will request and respect the student’s consent.
Inclusion
The instructor will maintain a safe, inclusive, and professional environment. Limited communication via email may occur to discuss material relevant to the course.
The instructor acknowledges and respects all backgrounds and will make meaningful effort to call students by their preferred name, pronunciation, and pronouns.
In the event of certain sensitivities that arise when singing certain songs or discussing certain course topics, the student may communicate this to the instructor and he will either adjust the repertoire/material/conversation or respond with the sensitivity required to make sure that the student feels safe and seen.
Recording lessons
The instructor acknowledges that the student may record these lessons for their private playback.
These lessons may not be posted on any public forum
Readiness
The instructor will assess the student’s readiness should they wish to compete or perform in recital. The student may compete at the discretion of the voice teacher and other involved parties.
Pet Responsibility
This pet is often free-roaming, and she is well-trained and friendly. Often, the instructor will leave her to roam free unless requested otherwise.
The instructor will crate any pet in his residence upon the request of the student.
The instructor will direct clients on appropriate interactions with the pet present.
Communication
Instructor reserves the right to communicate with client contacts or emergency services regarding client progress, behavior concerns, safety/health concerns, and payment status